I love the conclusion "There is no doubt that COVID has accelerated e-commerce growth, but the best approach will always be omnichannel & meeting customers where they are." My team and I for Digital Business are working on Digitising an SOE, and the Post Office happened to be our favourite. Speaking of an Omnichannel that meets customers where they are to irradicate the pain of handling logistics etc. But that's all good for an assignment we all know the grey hairs that come with modernising a state-owned anything. Again Ubsta, I loved this I'm definitely referencing you for the e-commerce insights.
Why don't more people know about this blog 🤔? Great comment glad to have subscribed. Keep up the good work.
I love the conclusion "There is no doubt that COVID has accelerated e-commerce growth, but the best approach will always be omnichannel & meeting customers where they are." My team and I for Digital Business are working on Digitising an SOE, and the Post Office happened to be our favourite. Speaking of an Omnichannel that meets customers where they are to irradicate the pain of handling logistics etc. But that's all good for an assignment we all know the grey hairs that come with modernising a state-owned anything. Again Ubsta, I loved this I'm definitely referencing you for the e-commerce insights.